It is the responsibility of the customer to enter the correct delivery details during the online order. In the case that the wrong address was entered, the order and the shipping fees will not be refunded. All extra costs of package return and postage are the responsibility of the customer. LOKI is not responsible for any tax or fees that might be added to international orders.

All the ordered goods are shipped out in a lovely LOKI box protected by a second double wall package to ensure the protection of your products. We are committed to protecting the environment and for this reason our packaging is made of recycled cardboard. For the padding material we use newspapers. It is highly recommended once you have received your order to recycle the newspapers and the cardboard boxes.