privacy policy

Last updated: September 15, 2021
LOKI studio commits to protect your privacy.

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy. We use your personal information to enable your account and to improve your online experience. By using our website, you agree to the collection and use of your information by us, in accordance with this Privacy Policy. In the eventuality of the modification of our Privacy Policy, we will post those changes on this page.

We respect the right of our users to remain anonymous, we will not disclose the identity of our customers unless under the requirement of a court of law.

The database of our customers’ details will be treated in a strictly confidential way. All the information collected on this website will not be shared with a third part, sold, rented, or disclosed. 

In collaboration with our hosting provider, we make every effort to protect the databases against unauthorized access, data loss, data misuse or forgery. We would like to point out that data transmission on the internet can have security gaps. A complete protection of data against access by third parties is impossible.

The personal information regarding the name, e-mail, phone number, address and payment details are needed for the correct processing and fulfillment of the orders placed by our customers. 

It is also useful for us for maintaining your account. Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses. 
Our cookies do not store any personally identifying information, they allow you placing your orders in our online shop.

Our store is hosted on WooCommerce. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooCommerce’s data storage, databases, and the general WooCommerce application. While you visit our store, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. 



Our webstore is powered by WooCommerce, which accepts all major payment cards and uses Stripe and PayPal as their payment gateway. All prices are charged in Swiss Francs (CHF) and this will be exchanged to your local currency by your bank or card issuer. 
When processing payments, some of your data will be passed to the payment gateway, including information required to process or support the payment, such as the commission total and payment information.

Please see the 
Stripe Privacy Policy for more details.
Please see the PayPal Privacy Policy for more details.

If you choose to accept payments through
a gateway like Stripe or PayPal, some of your — and your customers’ — data will be passed to the respective third party, including information required to process or support the payment, such as the purchase total and your customer’s billing information. Learn more about what information you may be sharing.

Newsletter – MailChimp

If you would like to receive the newsletter offered on this website, we require and e-mail address from you as well as information that allows us to verify that you are the owner of the provided e-mail address and that you agree to receive the newsletter. Further data will not be collected. We use this data exclusively for sending the requested information.

Our newsletter is sent via the dispatch service provider “MailChimp”, a platform of the US supplier Rocket Science Group LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the data protection regulations of the mailing service provide 
here. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy-Shield Agreement and thus offers a guarantee to comply with the European data protection level. This dispatch service provider is used based on our legitimate interests according to Art. 6 Para. 1 lit. f DSGVO and an order processing contract according to Art. 28 Para. 3 S. 1 DSGVO. The mail dispatch service provider may use the recipient’s data in pseudonymous form, i.e. without allocation to a user, to optimize or improve its own services, e.g. for technical optimization of the dispatch and presentation of the newsletters or for statistical purposes. However, the dispatch service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.

For questions, please contact hey@lokistudio.ch


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